At the latest since the Corona pandemic, one thing is clear: digitization is becoming increasingly important in lodging establishments. But what are the actual benefits of digitization in hotels? Could it perhaps relieve labor and give your guests an even more pleasant stay? In this article, you will learn all the uses of hotel digitization and how you can get value from it!
Establish and maintain a digital presence
The fact is: most people look for their hotel online and also book there. Accordingly, hotel digitization also includes being able to demonstrate a good online presence. A beautiful and well-structured website is now the be-all and end-all, as this is usually the first thing your potential customers see of your hotel. Be sure to update and maintain them regularly to give your guests the best experience possible. Social media is also playing an increasingly important role in hotel digitization. An account on a platform can bring you the visibility you need and gives your accommodation business something personal.
Digitalization in the hotel for employee communication
Since many people work in hotels, this often complicates internal communication. To effectively counteract this problem, it is a good idea to introduce an internal communication platform during hotel digitization. This can provide for a better exchange among employees as well as different departments. This is achieved, for example, through shared calendars or checklists. Announcements and task assignments can also be disseminated much more easily via such platforms.
Whether it’s check-in or check-out, payment processes, reservations and orders for rooms or restaurants – many things can be digitized with simple tools. For example, tablets and smart terminals are one option. These not only save time, because, for example, long lines at the reception can be prevented, but also offer your guests the opportunity to read all the information in their own language. For many vacationers, this is a factor that provides security and should therefore definitely not be left out when considering digitization in the hotel industry.
Creating digital experiences
For many guests it is very important to experience something special during their vacation. If you want your hotel to be remembered for a long time, it pays to rely on creative ideas and inspire your guests. Possibilities for this would be, for example, a digital guest folder or a virtual tour for orientation in the hotel. Even a chatbot that is available 24/7 to answer your guests’ questions can make their experience memorable.
The digitalization in the hotel also in your bikeroom
You may now be wondering what the digitalization of the hotel industry has to do with your biker room. Quite simply, smart technologies are increasingly being counted as part of digitization. Our Secatronic boot dryer belongs to this category and turns your bike room into the high-tech centerpiece of your hotel.
This is what the Secatronic shoe dryer can do:
- This shoe dryer is available in 2 module variations with space for either 4 or 5 pairs of shoes
- It is made of stainless steel, which is extremely robust and easy to clean
- This shoe dryer has smart technology that ensures that only the occupied drying thorns are heated. This can save a lot of electricity
- One pair of shoes consumes only 14W per hour
- This shoe dryer dries sweaty shoes gently and quickly
With these ideas, you too can make the best possible use of digitization in the hotel, as you see fit.
Greetings from Pfunds
Your team Regensburger!